Future Life Care & Biotech Pvt. Ltd.

1. INTRODUCTION

This Code of Conduct (“Code”) defines the ethical standards, behavioral expectations, professional responsibilities, compliance obligations, and business conduct rules applicable to all distributors, business associates, customers, leaders, employees, representatives, and users associated with Future Life Care & Biotech Pvt. Ltd. (“Company”, “We”, “Our”, or “Us”).

The purpose of this Code is to ensure:

Ethical business practices
Legal compliance
Professional conduct
Consumer protection
Brand reputation protection
Transparent business operations
Respectful business relationships

By participating in Company activities, users agree to comply with this Code of Conduct along with all Company policies and applicable laws.

2. COMPANY DETAILS

Company Name: Future Life Care & Biotech Pvt. Ltd.
Registered Office: Ambernath 421505, Maharashtra, India
Support Email: support@flcbiotech.com
WhatsApp Support: +91 91121 68221
Official Website: https://myflc.co.in

3. PROFESSIONAL CONDUCT

All distributors and associates shall:

Maintain professionalism in all business activities.
Treat customers, leaders, team members, and staff respectfully.
Conduct business honestly and transparently.
Avoid abusive, threatening, discriminatory, or offensive behavior.
Maintain Company goodwill and reputation.

Any conduct damaging the Company’s reputation may result in disciplinary action.

4. LEGAL & REGULATORY COMPLIANCE

All users must comply with:

Consumer Protection (Direct Selling) Rules, 2021
Information Technology laws
Income Tax regulations
GST laws where applicable
Advertising regulations
Applicable Indian business laws

Users shall not engage in activities violating any applicable law or government regulation.

5. ETHICAL BUSINESS PRACTICES

Distributors shall:

Provide truthful information regarding products and business opportunities.
Avoid misleading representations.
Avoid unfair trade practices.
Respect customer rights and privacy.
Maintain ethical marketing standards.

The Company strictly prohibits dishonest or deceptive conduct.

6. PROHIBITED ACTIVITIES

The following activities are strictly prohibited:

False income claims
Fake product testimonials
Unauthorized medical claims
Pyramid or money circulation schemes
Fraudulent transactions
Cross recruitment
Manipulation of genealogy structures
Fake registrations
Multiple IDs under one person
Defamation of Company or leaders
Harassment or intimidation
Misuse of Company branding
Unauthorized advertisements
Spam messaging or unethical promotions

Violation may result in:

Suspension
Termination
Commission forfeiture
Legal proceedings

The Company reserves sole authority to determine violations.

7. PRODUCT REPRESENTATION RULES

Distributors shall not:

Guarantee medical cures
Claim products diagnose or treat diseases unless legally approved
Make false or exaggerated product promises
Misrepresent product ingredients or benefits

Only officially approved Company product information may be used.

The Company shall not be responsible for unauthorized product claims made by distributors.

8. INCOME REPRESENTATION RULES

Distributors shall not:

Promise guaranteed income
Show unrealistic earnings
Use misleading income screenshots
Misrepresent compensation plans
Present business as investment schemes

All earnings depend on:

Individual effort
Product sales
Team performance
Business skills
Market conditions

The Company strictly prohibits deceptive income marketing.

9. SOCIAL MEDIA & DIGITAL CONDUCT

Users using social media, websites, WhatsApp, YouTube, Facebook, Instagram, Telegram, or other digital platforms shall:

Maintain professional communication.
Avoid misleading content.
Avoid fake testimonials.
Avoid abusive or defamatory content.
Respect intellectual property rights.
Avoid unauthorized advertisements.

The Company reserves the right to demand removal of objectionable or unauthorized content.

10. CUSTOMER RELATIONSHIP STANDARDS

Distributors shall:

Respect customer privacy.
Provide accurate order information.
Avoid pressuring customers.
Respond professionally to customer concerns.
Follow refund and cancellation policies.

Customer complaints arising from distributor misconduct may result in disciplinary action.

11. CONFIDENTIALITY OBLIGATIONS

Users shall maintain confidentiality of:

Distributor databases
Team structures
Business strategies
Pricing information
Internal documents
Software systems
Compensation structures

Confidential information shall not be copied, disclosed, sold, or misused.

Violation may result in legal action.

12. INTELLECTUAL PROPERTY PROTECTION

All Company:

Logos
Brand names
Product designs
Website content
Software systems
Training materials
Videos
Marketing materials

remain exclusive intellectual property of the Company.

Users shall not reproduce, modify, distribute, or misuse Company intellectual property without written permission.

13. NON-DISPARAGEMENT

Users shall not:

Spread false information about the Company
Defame Company leaders or staff
Damage Company reputation intentionally
Encourage negative campaigns against the Company

Constructive concerns should be raised only through official grievance channels.

14. COMPLIANCE INVESTIGATION

The Company reserves the right to:

Investigate complaints
Monitor business activities
Request explanations or documents
Suspend accounts during investigation
Conduct compliance audits

Failure to cooperate during investigations may itself constitute a violation.

15. DISCIPLINARY ACTIONS

Violations of this Code may result in:

Warning notices
Temporary suspension
Permanent termination
Withholding of commissions
Cancellation of incentives
Legal proceedings
Reporting to authorities where required

The Company’s decision regarding disciplinary matters shall be final and binding.

16. LIMITATION OF LIABILITY

The Company shall not be liable for:

Unauthorized distributor conduct
Personal disputes between distributors
False claims made independently by distributors
Third-party promotional activities
Business losses caused by user misconduct

Users remain personally responsible for their actions and communications.

17. FORCE MAJEURE

The Company shall not be held liable for delays, interruptions, or operational failures caused by:

Natural disasters
Government restrictions
Internet failures
Cyber attacks
Pandemic situations
Political disturbances
Technical breakdowns

During such events, Company operations and compliance procedures may be temporarily affected.

18. MODIFICATION OF CODE

The Company reserves the right to modify, revise, amend, or update this Code of Conduct at any time without prior notice.

Updated versions shall become effective immediately upon publication on official Company platforms.

Users are advised to review this Code periodically.

19. GOVERNING LAW & JURISDICTION

This Code of Conduct shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under this Code shall be subject to the exclusive jurisdiction of courts located in Maharashtra, India.

20. DISCLAIMER

This Code of Conduct is intended to establish professional and ethical business standards.

The Company strongly recommends legal review before final implementation or publication.

21. CONTACT INFORMATION

For complaints, compliance matters, or conduct-related concerns, contact:

Future Life Care & Biotech Pvt. Ltd.

Email: support@flcbiotech.com
WhatsApp Support: +91 91121 68221
Location: Ambernath 421505, Maharashtra, India
Website: https://myflc.co.in

Code Of Conduct

Effective Date: 13 May 2026